Privacy Policy

Written By Eleanor Mutare

Effective Date: May 2025

At Masata Events Coordination and Decorating Agency, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you engage with our services or visit our website and social media platforms.

1. Who We Are

Masata Events Coordination and Decorating Agency (“we,” “us,” “our”) is a UK-based company providing event planning, styling, and decor services across the country.

2. Information We Collect

We collect the following types of personal data:

  • Contact Information: Name, email address, phone number, social media handles.

  • Event Details: Event type, date, location, guest numbers, style/theme preferences.

  • Payment Information: Only when applicable, and securely handled via trusted third-party processors.

  • Photos/Videos: Captured during events with your consent, used for promotional purposes.

  • Website & Social Media Usage: IP address, browser type, and usage data via cookies or analytics tools.

3. How We Use Your Information

We use your information to:

  • Provide and manage our services.

  • Communicate about your event.

  • Process payments and send invoices.

  • Improve our services and user experience.

  • Share selected photos/videos (with your consent) for marketing.

  • Respond to inquiries or feedback.

4. Sharing Your Information

We never sell your data. We may share information with:

  • Service providers working on your event (e.g., florists, venues)

  • Marketing platforms (e.g., Instagram, Facebook) only with consent

  • Legal authorities, if required by law

5. Data Retention

We retain your data only for as long as necessary to fulfil our services, comply with legal obligations, or as agreed in writing. Photo/video content used for marketing may be retained unless you request removal.

6. Your Rights

You have the right to:

  • Request access to your data

  • Request correction or deletion

  • Withdraw consent at any time

  • Lodge a complaint with the UK’s Information Commissioner’s Office (ICO)

To exercise these rights, contact us at:
📧 info@masataevents.com

7. Security

We take reasonable steps to protect your data from misuse, loss, or unauthorized access using secure systems and practices.

8. Updates to This Policy

We may update this policy from time to time. Changes will be posted on our website with the updated date.

9. Contact Us

If you have any questions about this policy or your data, please contact:
Masata Events Coordination and Decorating Agency
📧 info@masataevents.com
📍 Leicestershire, UK

Eleanor Mutare
Next

Terms & Conditions